About us
Total Living Care. Your family run home care provider.
TLC are your Ross-on-Wye based, domiciliary home care support (short regular visits) and Live-in care (permanent assignments) provider.
Total Living Care was founded in 1998 by Maureen “Mo” Lloyd. Mo wanted to make a difference to her community after she saw several elderly friends go unwillingly into residential care.
Mo felt passionately about care at home. She believed that the familiarity of home surroundings and loved ones can make all the difference to a person’s well-being and happiness.
Over 2 decades later, Total Living Care has grown to provide care across Herefordshire and the surrounding counties. If you or your loved one require assistance whilst maintaining independent living. A call to TLC is all you require.
We are a people business.
After a thorough assessment, carers are matched to meet the needs of each client’s personalised care plan.
Those needs include a heavy focus on the social aspects of care.
Tracy Lloyd (RGN) , TLC Care Manager
All our carers are DBS checked
We take personal responsibility for staff development, training, monitoring and supervision.
Our philosophy
Has always been to provide a high standard of individual care with respect and dignity.
Our carers often develop great friendships with clients.
At TLC, our reputation is always our best source of new clients.
At Total Living Care (TLC) we believe that living at home should be a choice for everyone.
We are a care agency providing home and live-in care services in Ross-on-Wye, Herefordshire and surrounding counties.
With regular Domiciliary care or permanent home care through our Live-in care service,
we provide a one-stop service to help keep our clients remain and live well in their best environment... at home.
Testimonials
"I would like to thank you and the team for all the special care, sensitivity and consistency in carers. Joyce thought the world of the girls who all had their own ways of making her feel special, beautiful and safe."
Julia
"Thanks again for making my hols so special. I have some very special photos to remember it by. I do hope to come again soon and if you ever want to open an agency down here, please let me know."
Elizabeth
(stayed at Merton House Hotel with TLC care)
"We chose to use Total Living Care because when we hit a crisis with my parents over the Christmas period, they were the only carers who answered the phone! However, we feel lucky that they did and have never regretted engaging them to look after my parents."
J Stevenson
Contact us
Address
Haigh Industrial Estate
Alton Road, Ross on Wye
HR9 5NG
Call
